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Citizens and your rights

Shopper protection


	General information for shoppers Information covering a wide range of consumer areas including shopping, safe toys and discrimination.


	Lay-by sales Information about customer’s and retailer’s obligations for this interest-free method of purchase.


	Weights and measures Find out about goods that have to be accurately weighed or measured according to the legislation.


	Shopping from home Information about electronic banking, using smart cards, buying goods over the phone and on the internet.


	Scams Information to help you recognise, report and protect yourself from scams.


	Contracts and warranties Links to information about contracts and warranties.


	Product recalls Find out about product safety recalls in Australia and information about product safety.


	Refunds and returns Find out when you can claim a refund and about the rights of traders and customers in South Australia.


	Door-to-door sales Check the rules governing identification, trading hours and cooling-off periods and find out your rights.


	Trading hours Discover the days and opening hours of when shops can trade in Adelaide and proclaimed shopping districts in country South Australia.


	Buying and selling a vehicle Notifying the disposal of a vehicle Government car auctions Buying a vehicle Cooling-off rights when buying second-hand vehicles Buying a safer car


	Consumer protection law Find out what your customers' rights are as consumers.

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